Terms & Conditions
By ordering from CRU, you accept these terms.
Products: all pieces are made to order, so there's no immediate stock — production and shipping times are shown in the store and may vary by item.
Prices: prices shown include VAT at the applicable rate. Shipping costs are calculated at checkout based on the delivery address.
Payment: we accept the payment methods shown at checkout, processed securely via Easypay. The order is only confirmed once payment is confirmed.
Invoice: we issue a fiscal invoice for every paid order, sent by email and available in your account area.
Right of withdrawal: as a consumer, you have the right to withdraw from a distance purchase contract within 14 days of receiving your order, subject to legal exceptions for personalised or made-to-measure items — see our Returns Policy.
Changes: we may update these terms from time to time; the version published on this page is always the one in effect.
[Starter text — review with a professional before publishing.]
Products: all pieces are made to order, so there's no immediate stock — production and shipping times are shown in the store and may vary by item.
Prices: prices shown include VAT at the applicable rate. Shipping costs are calculated at checkout based on the delivery address.
Payment: we accept the payment methods shown at checkout, processed securely via Easypay. The order is only confirmed once payment is confirmed.
Invoice: we issue a fiscal invoice for every paid order, sent by email and available in your account area.
Right of withdrawal: as a consumer, you have the right to withdraw from a distance purchase contract within 14 days of receiving your order, subject to legal exceptions for personalised or made-to-measure items — see our Returns Policy.
Changes: we may update these terms from time to time; the version published on this page is always the one in effect.
[Starter text — review with a professional before publishing.]